Filing Medical Insurance in a Dental Office

dental tools equipment

Has your dental practice ever filed a medical claim? While not a common occurrence in dentistry, there are instances where filing a dental claim on a patient's medical insurance is permissible. Furthermore, filing medical insurance can be very helpful to the patient and profitable for your office.

Procedures that may be covered include:

  • exams/consultations
  • Sleep Apnea appliances
  • TMD devices
  • Appliances used in breaking habits- e., thumb sucking
  • Orthodontic appliances
  • Some surgical procedures
  • Periodontal surgery
  • Bone and tissue grafts
  • Some implant surgeries
  • Traumatic injury cases
  • Biopsies
  • Interim prosthesis during trauma cases or after radiation or chemotherapy
  • Final prosthesis after trauma
  • Crowns, bridges, and other removable and fixed prosthesis following cancer treatment

Filing a medical claim is nothing like filing a dental claim, and even the most skilled insurance coordinator will have much to learn. There are many seminars on processing medical claims live and online. Your dental rep should be able to locate these resources for you. Basically, four steps are crucial to getting the claim paid quickly.

Step one is ensuring that the dentist is properly credentialed. This credential is granted through the Council for Affordable Quality Healthcare (CAQH) and isn’t the same as being a participating provider in a medical insurance company’s network.

Step two is filing the claims electronically. Paper claims aren’t permitted which usually isn’t a problem since most offices file electronically anyway.

Step three is obtaining preauthorization before proceeding with treatment. In dentistry, preauthorizations can be time-consuming and inaccurate. However, with medical insurance, preauthorizations are often required. There are clearinghouses portals online that make preauthorizations quicker and less of a headache.

Step four is using the proper format. Delivery of treatment won’t change, but chart notes and reporting information in the patient’s electronic records will have to be in the correct format. In addition, clinical notes are legal documents and must be written by the doctor and no other team members.

The entire dental team should be on board with this process. Although it will be a bit of a learning curve, mastering the art of filing medical claims successfully in the dental office will be beneficial to your patients and your practice.

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Surviving the Sugar Rush of Halloween

halloween candy

It’s that time of year again! Halloween is coming, and all ghosts and goblins are ready to be inundated with sugar! If eaten in moderation, sugar is harmless barring other health issues. The problem is that it’s very addictive and overindulging can cause health issues. What’s more enticing than a plastic pumpkin filled with all sorts of gooey sweets?

How do parents pry the pumpkin full of goodness from their child’s death grip? First, the candy must be surrendered to mom or dad the minute trick-or-treating is over. As difficult as this will be, it’s the only way to get control of the situation.

Second, remove all the hard and sour candy. Hard candy continuously bathes the teeth in sugar, and sour candy is very acidic. Eating acidic candy is very detrimental and causes damage to the teeth. It’s far better to chew a piece of softer candy and swallow it quickly. Suckers can last upwards of ten minutes, and that’s far too long to be in the mouth.

Third, allow the child a maximum of two pieces of candy per day. One piece in the morning after a healthy breakfast and one piece in the afternoon after school is enough. Let them choose which piece they want to eat because it will show them that they have a choice in the matter. After consuming, have them rinse with plain water. Eating candy coats the teeth with sugar and causes a very acidic environment. Brushing while the mouth is acidic can harm the teeth.

Fourth, be diligent with home care. A proper oral hygiene regiment is important throughout the year, but especially during the holidays. Brushing with a fluoridated toothpaste at least twice per day and flossing at least once per day is crucial. It may also be beneficial to add an over-the-counter fluoride rinse for children over five. Consult with a dental professional before beginning any fluoride treatment at home.

By using these tips and being firm and consistent, all ghouls will be happy and healthy, and Halloween will be a screaming success!

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National Dental Hygiene Month

ADHA Daily 4

National Dental Hygiene Month is celebrated in October each year and is dedicated to the recognition and celebration of dental hygienists for their position in the dental community and commitment to raising awareness of proper oral hygiene.

This year, the focus of dental hygiene month is on the Daily 4 campaign which launched to help incorporate the four daily habits that improve the oral and overall health of the public. The Daily 4 consists of brushing, flossing, rinsing, and chewing.

  • Brushing- Placing the brush at a 45-degree angle to the gums, gently move back and forth in short strokes. Brush all outer surfaces first, then inner surfaces, and the chewing surfaces last. Place the brush vertically to clean the inside of the upper and lower front teeth using up and down strokes. The American Dental Association (ADA) recommends brushing twice per day with a size appropriate soft-bristled brush and fluoridated toothpaste for two minutes. The tongue should also be brushed with a toothbrush or tongue scraper.
  • Flossing- The ADA recommends flossing once per day to eliminate plaque and food debris not removed through brushing. Plaque that’s left on the teeth can mineralize and become a hardened deposit called calculus and requires a dentist or hygienist for removal. The lingering plaque also causes tooth decay.
  • Rinsing- There are other structures inside the mouth other than the teeth that require attention. Rinsing with a product that’s approved by the ADA can help eliminate organisms that cause gingivitis and decay from the teeth and the soft tissue in the mouth. There are many excellent rinses on the market that are dedicated to different needs. Dental professionals recommend rinses based on patient
  • Chewing- Studies have shown that chewing sugarless gum can help with many oral Chewing increases saliva flow which dislodges food and other debris and neutralizes acid. Some gums contain helpful ingredients that fight dry mouth syndrome, demineralization, and other issues. However, if a patient experiences Temporomandibular Disorders (TMD), chewing gum may not be advised.

For further information regarding the Daily 4, visit where you’ll find many resources for your office to celebrate Dental Hygiene Month by encouraging excellent oral health.

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Opioid Use Following Dental Procedures

opioid addiction

The abuse of opioids in the United States is astounding. All doctors are being monitored closely in regards to prescribing opioids, and dentistry is no exception. In mid-August 2018, the Center for Opioid Research and Education (CORE) released new guidelines based on the number of opioids necessary in relation to the procedure. Also, the number prescribed will vary depending on the situation and the invasiveness of the procedure.

These guidelines refer to common procedures and suggest that the first drug of choice should be OTC acetaminophen and/or ibuprofen. These two can be used in conjunction on an alternating basis and work very well in this manner.

Following is the maximum number of opioids that CORE recommends with respect to the specific procedure:

  • Wisdom tooth or impacted tooth extraction – (15) 5mg oxycodone
  • Surgical extraction- (12) 5mg oxycodone
  • Routine tooth extraction- 0
  • Implant placement- (10) 5mg oxycodone
  • Periodontal bone graft and regeneration- (6) 5mg hydrocodone
  • Soft tissue graft- (10) 5mg oxycodone
  • Osseous procedure- 0
  • Tooth resection/ root amputation- 0
  • Apicoectomy- (4) 5mg oxycodone

These guidelines can be confusing for the dentist because they don’t want their patients suffering. However, they are merely recommendations at this point. The bottom line is that CORE wants all clinicians across the board to stop prescribing more opioids than they deem truly necessary.

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Managing your child’s oral health from zero to thirty-two

lost tooth fairy

Attention to oral health should begin the minute your baby is born because bacteria starts forming in the mouth from day one. Your child will also go through many oral developmental stages, so it’s important to be prepared.   Following is a guide to help navigate the transition from zero to thirty-two teeth.  

Birth- Tooth Eruption-

  • Gently wipe your baby’s gums with a clean, damp washcloth after feedings and at bedtime
  • Wash the cloth after each use
  • Don’t use any pastes or gels for cleaning the gums

Tooth Eruption-3 years

  • Gently brush your child’s teeth with an age-appropriate brush that’s approved by the American Dental Association (ADA)
  • Use a gel “toothpaste” formulated for infants and toddler’s that are approved by the ADA
  • Don’t use any toothpaste formulated for kids or adults
  • Don’t use any product with fluoride until around age two and follow the directions to the letter
  • Begin flossing when their teeth are in contact with one another
  • The first dental appointment should be around age two

4-6 years of age

  • All primary teeth should be present
  • At four, your child can start brushing their teeth with your guidance
  • Use an age-appropriate toothbrush and fluoride toothpaste approved by the ADA
  • Floss for them until age six. Then, they can use over-the-counter flossers designed for children
  • Primary front teeth will loosen around 5-6 years
  • The first adult molars (6-year-old molars) will begin to erupt behind the last tooth in each quadrant
  • They should be going to the dentist for cleanings and exams every six months and receiving proper brushing instruction, x-rays, fluoride treatments, and sealants on permanent molars
  • At six years old, it may be prudent to add an over-the-counter fluoride rinse under very close supervision. Consult with your dentist

7-12 years of age

  • Developmental changes are taking place
  • Your child will have a “mixed dentition” which means that they have baby and adult teeth in their mouth at the same time
  • Orthodontic appliances are likely
  • During this period, power brushes are helpful because of orthodontics and having different sized teeth
  • It’s imperative that they see the dentist every six months or as recommended
  • It’s very common to have poor oral health during this stage, so remind them of the need to brush and floss at least twice daily
  • An over-the-counter fluoride rinse is usually necessary due to poor oral hygiene
  • Sealants are highly recommended and placed by your dentist or hygienist
  • Around age seven, they should have the manual dexterity to brush and floss on their own, but you should still check after them

13-16 years of age

  • All permanent teeth should be erupted by age fifteen except for the third molars (wisdom teeth) which may or may not erupt until age 16-20
  • Your child will become more and more independent, but their oral hygiene may not be so great
  • It’s often difficult to keep up with brushing and flossing because of their age and shifts in their attitude. Sometimes, it’s best to have the dental team talk with them and encourage them to stay diligent with their oral care
  • They must be seen by a dentist every six months or as recommended
  • An over-the-counter fluoride rinse is most likely necessary
  • It’s highly probable that they will be going through some type of orthodontic treatment
  • Sealants are recommended and placed by your dentist or hygienist


  • During this time, your child has most likely finished orthodontic treatment and is in the maintenance phase. Retainers must be worn until further notice from the orthodontist, or the teeth will relapse
  • If recommended, wisdom teeth are usually ready for extraction
  • Going off to college is in the near future, and oral hygiene usually declines
  • Include toothbrushes, toothpaste, and over-the-counter fluoride rinse in their essentials and care packages
  • Although tricky due to scheduling, make sure they have a dental cleaning and exam every six months

There will be difficulties along the way, but being a good example to your child with your oral care routine will instill proper habits that will last a lifetime.

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