Randal Alexander

Randal Alexander

insider logo2

An Insider is a loyal customer who buys directly from Microcopy. Being a small company we think of Insiders as part of our family that has helped us grow. Simply purchase products directly from us two times to become part of our family.

Insiders benefits:

  • Monthly Product Promotions Geared Specifically for Insider Customers
  • Notification and Offers for New Products 
  • No Questions Asked Guarantee
  • Quick and Easy Ordering 
  • Customer- Oriented Service and Special Offers or Legendary Customer Service with Special Offers
  • Quick Delivery with Orders Shipped within 1-2 Days

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Privacy Policy

Microcopy respects the privacy of our customers and pledges to not sell or give out your email address or login information to any 3rd party. You will receive occasional emails from Microcopy alerting you to new products, or related company information.

You can elect to not receive these messages at any time by clicking the Unsubscribe link within the email. Be sure to use a valid email address when you register/sign in so that you can reset your password or, if need be, cancel your account, at any time.


    • The terms and conditions appearing below shall constitute the complete agreement between the parties. 

    • The agreement applies to all sales of goods to any purchaser (“Buyer”) by Microcopy, hereafter referred to as the “Seller”.
    • There is a $6.95 shipping charge within the continental United States. 

    • Alaska, Hawaii, and Puerto Rico are shipped First Class or Priority Mail through the United States Postal Service.
    • Canada orders will include a flat rate shipping charge of $20 for UPS C Standard and GHT/HST taxes.
    • Acceptable terms of payment are MasterCard, Visa, and American Express. 

    • All prices are quoted in U.S. dollars. 

    • Prices and discounts are subject to change without notice. 

    • Goods may not be returned without first obtaining Sellers permission.


    • The same terms and conditions shall apply as above except: 

    • Only NeoDiamond, NeoBurr, NeoDrys, and Flaps are available for International sales.
    • All International sales are final and goods sold are non-returnable.
    • International customers are instructed to register prior to purchase. 

    • All freight charges will be added to the total on the shopping cart. For International orders, all other expenses such as duties, taxes, brokerage fees, VAT, or tariffs will be the responsibility of the purchaser. 

    • Acceptable terms of payment are MasterCard, Visa, and American Express. 

    • Export freight is charged per UPS International. 

    • If Buyer refuses or fails to take delivery of goods tendered in accordance with this agreement, Seller shall be entitled to terminate the agreement with immediate effect. Seller may recover from the Buyer any loss and additional costs incurred as a result of such refusal or failure. 

    • Be advised that export deliveries require additional processing time.
    • International shipping charges are based on maximum 2-pound packages, (0.9 kilograms). Orders that exceed this amount are subject to additional freight charges.



    • Microcopy will accept returns from US and Canada direct customers once an approved Return Authorization number has been recorded. All returns older than 1 year will require a 15% restocking charge. No returns will be accepted after 3 years from original ship date. All shipment of goods outside of the continental US is final.

Microcopy unconditionally guarantees your total satisfaction
with the quality and performance of all our products.

To return products purchased directly from Microcopy,
call us at 800.235.1863. A return label will be sent to you
to pay for shipping. Once we receive the return, your account will be
issued a credit. If the product was purchased through a dealer,
please call them to return the product.

To replace a product, simply place the new order and the item
will be charged. A credit will be issued upon receipt of the returned items.

Perry L. Parke


Thank You

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"NeoDiamond Pit & Fissure. Finally a tapered disposal diamond to treat hidden cavities in an ultra conservative fashion."

"NeoDimond Pit & Fissure is safer for kids than a carbide. Provides excellent tactile feedback with no air abrasion mess."

"NeoDiamond Pit & Fissure is great for 'minimally-invasive-dentistry'. Just the right access for decay removal and delivery of composite restorative material."

"I really like the sterile packaging and easy to dispense."

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